Pam Gabriel of Tyler, TX-based Sweet Gourmet; Penny Klinedinst of Plum’s Cooking Company in Sioux Falls, SD; and Jamie Butler of Escalon, CA-based The Butler’s Pantry have been named the 2019 GOURMET INSIDER® All-Star retailers.
“These women are three of the most forward-thinkers in the housewares industry. Each of them blend creative ideas with sharp business sense, which has led to each of their successes,” said Emily Cappiello, executive managing editor of Gourmet Insider. “These retailers are poised to drive the industry to the next level, and for this, we are happy to name each of them 2019 All-Stars.”
Pam Gabriel, owner of Sweet Gourmet in Tyler, TX, plays by her own rules. She does what makes her feel comfortable with business logistics; does what makes the community respond to her with her marketing; and is not afraid to ask vendors and other retailers direct and difficult questions — and she gives them direct and difficult answers in return, when warranted.
Jamie Butler, owner of The Butler’s Pantry in Escalon, CA, is not resting on her laurels after being named an All-Star. The constant innovator, Butler is in the process of expanding her cooking class selection, leaning on advice from others in the industry to put together her program. She has also repeated the message of getting into the kitchen to her customers so much, that they are looking for more of a gourmet selection from her, allowing her to expand into cutlery and specialty cookware pieces.
Carrying on the legacy of a friend is Penny Klinedinst, owner of Sioux Falls, SD-based Plum’s Cooking Company, who keeps previous owner, Caroline Peterson, in mind through every evolution of the store. She was already a successful retailer and designer before jumping into the housewares industry and preventing the closure of Plum’s. One of the keys to her success is that she isn’t afraid to admit what she doesn’t know. This allows her to find the best people to guide her, whether it’s her store manager, another retailer, someone from outside the industry, or even her store’s previous owner, Peterson.
We will be celebrating these retailers all month with video interviews, photo galleries and web exclusives from these All-Stars. Additionally, pick up your July-August edition of Gourmet Insider to read the full retail profiles.