Jennifer Baron, 2017 GOURMET INSIDER All-Star and owner of Brooklyn, NY-based A Cook’s Companion, has many keys to success. However, the one thing she attributes to her store’s continued growth is the amount of time she spends on the sales floor.
“Success depends on face time,” she explained. “You have to be in your store and you have to be on the floor. We see people come and go right on this block because the owner is never there. As the owner, the customers want to see you and they want you to be present.”
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To see more All-Star videos, including Stephen and Laura Havlek from Sonoma, CA-based Sign Of The Bear Kitchenware and Tableware and Edwardsville, IL-based Chef’s Shoppe Gourmet Kitchen owners Nancy and Scott Schneider, click here.