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Staying upbeat and positive in todayâ€™s challenging world is one of the most important personal traits you have for showing leadership, supporting your business team and inspiring others.
â€śCourage is rightly esteemed the first of human qualitiesâ€¦ because it is the quality that guarantees all others.â€ť
former Prime Minister, United Kingdom
This fall people have been fixated on negative business news. On a recent trip to Europe, all the 24-hour English-language news programs recounted one business horror story after another; making even the most positive executive question akin to whether the sun was ever going to shine again. Turn on your TV or radio, read news websites and you are presented with one dismal economic statistic after another.
â€śThe first rule of holesâ€” when you are in one, stop digging.â€ť
â€”Molly Ivins, Columnist
Most of the events we read about are so far outside our ability to change that I think most people feel frustrated, confused and even frightened. I canâ€™t do anything to affect the value of the Euro, the price of a barrel of oil, or the sub-prime mortgage mess.
Instead, I decided a long time ago to focus on the things that I can control in my life each day. The result is that I have been much happier, more positive, and it has enabled me to get things done that make a difference.
The fact is that most small businesses are being challenged by todayâ€™s climate. So what should your business be doing in times like these? Exactly what our business is doing, putting off big expenditures and reducing expansion plans.
But what we are also doing is continuing the things that have always made us successful; keeping customers happy and providing great service to keep them coming back.
Worrying about macro economic issues distracts from the important things we need to manage our lives and businesses. It is more important to maintain a positive attitude because customers and employees alike look to you for hope, inspiration and confidence. Your team is a mirror of your attitude.
In business, we are always in a cycle either going up or down. The cycles we like, we try to extend. Those we donâ€™t like, we try to get out of as quickly as possible. This cycle too will end. And when it does, the consumer will start spending and, hopefully, will once again look at shopping as entertainment. When that happens the business issues that are now cloudy to you will become clear.
Success is about how you feel and how you share that positive energy with your team and your customers every day. Day-to-day issues simply outweigh the macro economic issues for most small businesses.
Whatâ€™s really important each day is whether your website is up and operational, your cash registers are functioning and your delivery truck is making its rounds.
Focus on what you can control to realize the success you deserve. If you donâ€™t like your world, you can change it for the better and you should.
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